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Bill residents for the utilities they actually use.

Submetering, billing, and compliance that turns master-meter utility costs into recovered net operating income (NOI). NES is the in-house partner for multifamily owners and operators, from a single community to a national portfolio. One platform, one rep, every property, from the meter to your P&L.

58yrs
In business and privately owned since 1968
15 to 40%
Average reduction in owner-paid utility cost on submetered portfolios
43+states
In-house compliance across every state we operate in
NES Owner Portal
Live · sample data
Recovered this month▲ 4.3%
$487K
6-month trend · $K recovered
      
Active meters30.8M gal/mo
7,148
Portfolio water · 8-day · K gal
SMTWTFSToday
PropertyUnitsRecoveredΔ Cycle
Beacon HeightsTampa, FL312$22,140+4.2%
Riverside 88Atlanta, GA188$13,310+1.8%
Cedar Park LoftsAustin, TX244$16,820−0.4%
Mesa VerdePhoenix, AZ410$28,640+6.1%
Trusted by owners and operators nationwideMember of leading multifamily and utility management associations.
National Apartment Association (NAA)Community Associations Institute (CAI)Utility Management & Conservation Association (UMCA)Manufactured Housing Institute (MHI)Greater Charlotte Apartment Association (GCAA)
What NES is

NES is a submetering and utility billing company for apartment owners.

National Exemption Service (NES) installs water, gas, and electric submeters in multifamily properties, reads them daily, pays the master utility bill, and bills each resident for what that unit used. Where meters cannot go in, NES allocates the bill by a disclosed formula instead. The company has done this in house since 1968, so owners deal with one vendor for equipment, billing, collections, and state compliance rather than three.

Properties that switch typically use 15 to 30 percent less water and recover the install cost in 12 to 18 months.

Founded
1968, family run, privately owned
Headquarters
Safety Harbor, Florida, with a 200+ person U.S. team
Coverage
Multifamily properties in 43+ states, 58 years of billing history
Model
Installs, reads, bills, collects, and tracks compliance with its own staff
Meters
Nonproprietary water, gas, and electric submeters the owner keeps
Fit
Apartment communities of 80+ units, condos, HOAs, student housing, mobile home parks
Why owners choose NES

One in-house team runs your meters, billing, and compliance.

Submetering vendors are easy to find. A partner that runs every install, read, bill, collection, and state filing with its own people, on nonproprietary meters, and has done it since 1968, is not. That is NES.

The typical submetering vendor

  • Subcontracts installs to crews you never meet
  • Proprietary meters, marked up, that lock you into one vendor
  • Takes a percentage of everything they recover
  • Compliance is left to you, state by state
  • You become a ticket number in a queue
  • A generic portal with limited exports

NES

  • Every install, read, bill, and collection run by NES employees since 1968
  • Nonproprietary meters any other vendor can read, so you are never locked in
  • Flat per-unit pricing you can underwrite, never a cut of your recovery
  • In-house compliance across 43+ states, with audit-ready archives
  • A named rep who knows your assets, and a real person answers the phone
  • One portfolio dashboard, with API access and ESG / GRESB exports
The NES differencePrivately owned since 1968 · 43+ states · in-house team
Platform

Plugs into the rent stack you already run.

Charges post directly to your PMS (property management system). Payments reconcile automatically. Usage shows up in the dashboards your team already checks every morning.

CERTIFIED INTEGRATIONS · 2026
Yardi
Voyager · Breeze
RealPage
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AppFolio
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MRI / PayLease
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ResMan
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Rent Manager
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AMSI
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Live ROI calculator

What submetering would do for your portfolio.

Live modelDrag any input. Numbers update in real time.
Portfolio units300
10010K25K50K
Units across all assets
Avg. water + sewer / unit / mo$65
$35$65$100$150
US apt avg approx. $55 to $75 (EPA, 2024)
Consumption reduction22%
10%20%30%35%
Submetered residents drop usage 15 to 30%
Cost recovery to owner85%
50%75%90%100%
Net of fees, after platform recovery
Year-one impact · 300 unitsNOI uplift
$207K
Total annual NOI impact
Recovery to owner · $198,900Consumption savings · $7,722
Per unit / mo
$57
Master meter / yr
$234K
Avg. payback
12 to 18 mo
Run this on my actual bills Model uses national water and sewer averages. Actuals vary by jurisdiction, fixture mix, and resident profile. Not an offer.

Great Company..... including receiving a personal call from the Owner. This shows us that your company cares about its customers.

PA
Pinewood Apartments
Multifamily client
Promoting Conservation

Conservation is the point.

National Exemption Service has been giving back to the community in a variety of ways since 1968.

1,826
Trees Planted
1,942,742
Gallons of Water Saved
4,871
NES Volunteer Hours
58
Number of Years in Business
Tampa Bay Top Workplaces 2026NextConservation Award for Water SavingsOur Values
Get started

See what your property can recover.

An NES specialist reaches out within one business day to scope your property or portfolio and pull preliminary numbers. Your full recovery review and plan land within five business days.

  • Free and no obligation, for properties of any size
  • A clear written estimate you can act on
  • One named NES rep from first call to install
  • NDA available before any data exchange
National Exemption Service has been a pleasure to work with for the last year.
Indio Management

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