Vacant Unit Cost Recovery

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What is Vacant Unit Cost Recovery?

When a resident moves in, often times they forget to switch over the utilities to their name, leaving the landlord or HOA responsible for payment. The landlord or HOA will be charged until the utility is switched to the resident’s name. Vacant Unit Cost Recovery will find these various charges and bill the resident back accordingly.
Vacant Unit Cost Recovery

How Can Vacant Unit Cost Recovery Help?

Residents often neglect to place utilities in their name upon move-in.  NES monitors the overlap between your occupancy data and vacant unit provider invoices.  When this occurs, a statement is issued to the resident containing utility charges and a penalty fee for the period in question.  Vacant Unit Cost Recovery ensures utility costs are allocated to the resident; not paid by the owner.
Vacant Unit Recovery

Does NES Provide Billing & Collection Services?

Yes. Aside from offering Vacant Recovery, NES is a turn key utility management company that handles every aspect from paying the utility bills to collections. NES is also a complete Submetering/RUBS company that can take over billing on your existing real estate. Outsourcing your billing and collections can result in thousands of hours saved and allow you to better manage your portfolio. NES has a dedicated department that professionally handles all billing and collection issues.
Submetering Collections

Why Choose NES?

NES is an American owned and operated company since its inception in 1968. Utility Management has changed dramatically over the decades, and NES has experienced it all. NES also offers unique customized solutions for even the most complex real estate management.
50+ Years Experience

Partner with a trusted Utility Management company that has the experience and capabilities to handle the largest of projects.

Billing, Collections, Compliance, Phone Support -- All In House

NES doesn't outsource. When you call NES, you speak to a human.

Online Payment Options & Autopay

NES provides online tools for managers and residents as well as a variety of payment methods. Residents can receive their water bill in their email.

50+ Years Experience
Property Manager Online Dashboard
Resident Online Dashboard
Bilingual Customer Support
Increase Conservation
Extended Submeter Warranties*

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Nicole

Property Manager

Nothing but a positive experience working with NES. Anita never fails to help assist us with everything we need both quickly and efficiently!
Cheryl

Property Manager

Great Company..... including receiving a personal call from the Owner. This shows us that your company cares about its customers.
National Apartment Association
Community Associations Institute
Utility Management & Conservation Association
Manufactured Housing Institute