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Utility Expense Management, Offered Nationwide

Last reviewed September 2026NES Editorial, checked by the Billing & Compliance team

NES measures, monitors, and bills your property's utilities, pays the utility bills, and gives you an online portal with full transparency.

Typical water savings
15-30%Typical water savings
Typical payback
~12 moTypical payback
Meter reads
DailyMeter reads
States served
43+States served
Quick answer

What is utility expense management?

Utility expense management means NES takes over the utility side of running your property. We pay the property's utility bills, then bill each resident their share, measured by their meter where units are submetered or split by a documented formula where they are not. Residents get one bill covering all their utilities. Your team stops processing invoices, chasing payments, and reconciling accounts, work that adds up to hundreds of staff hours a month across a portfolio. You keep full visibility through the online portal: expenses by property, vacancy recovery, and transactions waiting for your approval, all in one place. NES has managed utilities for multifamily owners since 1968 and serves properties in more than 43 states.

What utility expense management includes

  • NES pays the property's utility bills and bills residents proportionately
  • Residents get one bill that includes all of their utilities
  • Owners and managers track vacancy recovery and per-property expenses in one place
  • Owners approve transactions online in minutes, a few times a month, instead of pushing paper
  • Full transparency, which eliminates financial surprises

The UEM online portal

NES partnered with owners and property managers to design the Utility Expense Management portal. In a few seconds, an owner or manager can view expenses, track vacancy recovery efforts, and understand the cost tied to each property. Nothing hits the operating statement that you have not already seen.

Not sure submetering fits your property?

Start with a free assessment. Send NES your master-meter bills and unit count, and the team will confirm feasibility, estimate your return, and recommend the right method for your property, with no obligation.

Common questions

Utility Expense Management, Offered Nationwide

Submetering puts a meter on each unit and bills residents for the water, gas, and electric they actually use. The idea has been around since the 1920s, and today's meters read wirelessly every day, so usage is accurate and leaks show up fast instead of on the next bill.

See what your property can recover.

Send us your master-meter bills and unit count. We’ll run the numbers on your actual property and reply within one business day with a clear, no-obligation estimate.

Free assessment

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