NES is a leader of submetering services in the United States. NES can provide billing services for your property or portfolio if you have more than 100 units. NES can also provide metering equipment and wireless repeaters.
NES has a dedicated team that handles customer service, which ensures your manager or residents can get answers quickly. Learn more about the history of NES here.
When choosing a submetering partner, it’s essential to consider these factors:
Company History – Verify the submetering company’s history to ensure you don’t choose an inexperienced company
Pricing – Get pricing upfront for installation, billing, meter replacement, and software fees, and clarify there are no hidden costs
Private or Public Company – Publicly held utility billing companies are limited in their capabilities
Customer Reviews – Check the company’s Google Reviews to make sure they have great feedback from their current clients
Referrals – Ask for a few properties to contact and ask if they satisfied with their experience
Authorized Reseller – Verify they are authorized resellers of whichever meters you are purchasing
WiFi and Cellular Capabilities – Ask upfront if they have both capabilities since your property may require either
Meter Replacement Warranties – Do they offer warranties on any equipment you purchase from them?
Vacant Recovery – Verify they offer vacant recovery services
Customer Service – Do they have an in-house customer service center in case residents have questions?
Online Payment Portal and Payment Options – Compare payment options and ease of access to the online resident and manager portal
Software Integrations – Verify the company integrates with your rent roll software and accounting software.
Can Submetering help recover utility expenses for my portfolio?
Yes. Utility Submetering can result in significant utility savings and recovery. The tenants will be responsible for utility consumption which nearly eliminates the owner’s financial responsibility for that utility.
What utilites can be submetered?
Every major utility can be submetered – water, gas, and electricity are the most popular.
• The ability to detect underground leaks
• Common area utilities can be billed to residents (not available in certain states)
• Submeters can increase the value of your apartment complex due to increased profits
• NES also offers vacant recovery services which results in increased utility savings
Bottom line: The real estate owner is able to save money since the residents pay for the water they used. The return on the investment is usually seen within 12 months.
What types of real estate can be Submetered?
All types of real estate can be submetered. We serve both new construction and existing properties, those with equipment in place and those requiring equipment.
What is RUBS and how can it help real estate that can’t be metered?
RUBS is an acronym for Ratio Utility Billing System. RUBS uses formulas to allocate utility costs for water/sewer, gas, and electricity when meters are not an option or if your investment dollars can be better utilized elsewhere. We have a variety of RUB options to choose from and our team will outline them in accordance with your goals.
Does Submetering have regulations?
Yes. Lots of regulations. The laws and regulations regarding submetering multi-family properties change frequently and vary greatly per state and county. If you plan on installing and servicing your own Submeters without NES, we highly recommend staying up to date with the latest regulations.
Can NES handle my large property?
NES is one of the largest Submetering companies in the USA. We currently provide Submetering and RUBS services in over 40 states with a focus on properties with more than 100 multifamily units. NES is uniquely structured to handle these large projects efficiently and professionally and the only company that offers extended warranties on submeters.
Our dedicated compliance team actively verifies state and county regulations, the in-house customer phone and email support team provides friendly assistance and the President & Owner actively manages the entire team. Protect yourself from liability and let NES handle your real estate.
NES President & Owner is also a voluntary board member of the Utility Management & Conservation Association which makes him privy to best practices in the industry.
Do you own or manage a multifamily property with 100 or more units?
Get a FREE quote and learn about our billing services.
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