9 Factors When Choosing a RUBS Company


If you own or manage multifamily real estate, you may already use a RUBS billing company.
If you are unhappy with your current company or considering a company for the first time, you should consider a few things.

12 Most Important Factors When Choosing a RUBS Company

  1. Company History – Verify the RUBS Billing company’s history to ensure you don’t choose an inexperienced company
  2. Pricing – Get pricing upfront for RUBS setup fees, ongoing fees, and cancellation fees and clarify there are no hidden costs
  3. Private or Public Company – Publicly held utility billing companies are limited in their capabilities
  4. Customer Reviews – Check the companies Google Reviews to make sure they have great feedback from their current clients
  5. Referrals – Ask for a few properties to contact and ask if they satisfied with their experience
  6. Vacant Recovery – Verify they offer vacant recovery services
  7. Customer Service – Do they have an in-house customer service center in case residents have questions?
  8. Online Payment Portal and Payment Options – Compare payment options and ease of access to the online resident and manager portal
  9. Software Integrations – Verify the company integrates with your rent roll software and accounting software.



What is RUBS and how can it help communities that can’t be metered?

RUBS is an acronym for Ratio Utility Billing System. RUBS uses formulas to allocate utility costs for water/sewer, gas, and electricity when meters are not an option or if your investment dollars can be better utilized elsewhere. We have a variety of RUB options to choose from and our team will outline them in accordance with your goals.

Is RUBS better than Submetering?

Submetering is the most accurate form of utility billing since it measures exact usage by residents. However, in some situations, it is not possible to install Submeters on the incoming water lines due to lack of space. In these cases, RUBS is the best solution.

Does RUBS have regulations?

Yes. Lots of regulations. The laws and regulations regarding RUBS multi-family properties change frequently and vary greatly per state and county. If you plan on implementing RUBS without NES (National Exemption Service), we highly recommend staying up to date with the latest regulations.

Can National Exemption Service handle my large property?

National Exemption Service

National Exemption Service (www.Submeter.com) is one of the largest Submetering companies in the USA. We currently provide Submetering and RUBS services in over 40 states with a focus on properties with more than 100 multifamily units. NES is uniquely structured to handle these large projects efficiently and professionally.

Our dedicated compliance team actively verifies state and county regulations, in-house customer phone and email support team provide friendly assistance and the President & Owner actively manages the entire team. Protect yourself from the liability and let NES handle your real estate.

National Exemption Service (NES) President & Owner is also a voluntary board member of the Utility Management & Conservation Association which makes him privy to best practices in the industry.

Do you own or manage a multifamily property with 100 or more units?

Get a FREE quote and learn how much you could save by implementing RUBS.

We will contact you within 1 business day via your preferred method of communication.